Diamond Factory Service North is a locally owned business that was formed in 2014 when an area retailer exited southern Wisconsin. We provide appliance repairs in the Greater Madison Area, Janesville, Greater Milwaukee Area, Green Bay, Appleton, Oshkosh, Fond du Lac, Kenosha, Racine and Rockford markets, along with nearly all the smaller cities and towns in between.
As a business, we are strategically partnered with most area retailers, including Brothers Main, Grand, Furniture & Appliance Mart, Lowes, Home Depot and Nonns to name just a few. DFS North is also strategically partnered with Whirlpool allowing us to provide unmatched expertise for the Whirlpool family of brands. This exclusive relationship with Whirlpool provides us with private training sessions throughout the year, and solutions to certain problems that no other servicer in the State of Wisconsin has access to.
The Whirlpool family of brands we provide in and out of warranty repair support for include: Whirlpool, KitchenAid, JennAir, Amana, Maytag, Roper, Estate and Ikea products.
As a business, we are strategically partnered with most area retailers, including Brothers Main, Grand, Furniture & Appliance Mart, Lowes, Home Depot and Nonns to name just a few. DFS North is also strategically partnered with Whirlpool allowing us to provide unmatched expertise for the Whirlpool family of brands. This exclusive relationship with Whirlpool provides us with private training sessions throughout the year, and solutions to certain problems that no other servicer in the State of Wisconsin has access to.
The Whirlpool family of brands we provide in and out of warranty repair support for include: Whirlpool, KitchenAid, JennAir, Amana, Maytag, Roper, Estate and Ikea products.
Services
Most model numbers are located on a tag around the opening where your appliance door closes, but not on the actual door itself.
If the tag is in a spot where you can't quite read it, consider taking a picture with your phone.
These are products covered by an extended warranty often purchased from the dealer when the product was purchased.
Contact your dealer regarding how to proceed.
These repairs require instructions to us from the extended warranty company prior to any repair work being done.
If the tag is in a spot where you can't quite read it, consider taking a picture with your phone.
These are products covered by an extended warranty often purchased from the dealer when the product was purchased.
Contact your dealer regarding how to proceed.
These repairs require instructions to us from the extended warranty company prior to any repair work being done.
Most model numbers are located on a tag around the opening where your appliance door closes, but not on the actual door itself.
If the tag is in a spot where you can't quite read it, consider taking a picture with your phone.
We are highly knowledgable appliance repair technicians, and have been in business over 50 years.
We proudly serve customers in Illinois, Indiana, Michigan, and Wisconsin.
If the tag is in a spot where you can't quite read it, consider taking a picture with your phone.
We are highly knowledgable appliance repair technicians, and have been in business over 50 years.
We proudly serve customers in Illinois, Indiana, Michigan, and Wisconsin.
Is your refrigerator not cooling, or is it freezing items that shouldn't be frozen?
Do you have water leaking, an icemaker not working, frost build up, or it is just making more noise than it used to?
Is your paddle broken off for the water or ice dispenser?
Or do you just want to stay ahead of the game and have your refrigerator's cooling system cleaned annually?
We've seen just about anything that can go wrong, and know how to get your refrigerator operating like it should again.
Washer just not cleaning like it used to?
Do you have water leaking, an icemaker not working, frost build up, or it is just making more noise than it used to?
Is your paddle broken off for the water or ice dispenser?
Or do you just want to stay ahead of the game and have your refrigerator's cooling system cleaned annually?
We've seen just about anything that can go wrong, and know how to get your refrigerator operating like it should again.
Washer just not cleaning like it used to?
While we work with appliance repairs every day, most people aren't familiar with what to expect, which can make a down unit even more frustrating.
While the goal is to get your product back up and running as fast as possible, we can also minimize the frustration by helping you understand what to expect.
The process to get your appliance back in top working order starts with you contacting either your product's manufacturer or a Diamond employee.
Generally speaking, manufacturer's prefer customers call them when requesting service for in warranty repairs, followed by their dispatching the repair request to a preferred servicer.
While the goal is to get your product back up and running as fast as possible, we can also minimize the frustration by helping you understand what to expect.
The process to get your appliance back in top working order starts with you contacting either your product's manufacturer or a Diamond employee.
Generally speaking, manufacturer's prefer customers call them when requesting service for in warranty repairs, followed by their dispatching the repair request to a preferred servicer.
See what people have to say about their experience getting their appliance repaired with Diamond.
Kenneth did a great job diagnosing our problem and got our washer up and running quickly.
He also explained to me what was wrong and showed me what most likely caused our problems.
I can wash clothes again!
I needed a warranty repair on my refrigerator.
I scheduled through the manufacturers site and received prompt notice from Diamond that they would handle the repair and would contact me prior to the appointment.
Kenneth did a great job diagnosing our problem and got our washer up and running quickly.
He also explained to me what was wrong and showed me what most likely caused our problems.
I can wash clothes again!
I needed a warranty repair on my refrigerator.
I scheduled through the manufacturers site and received prompt notice from Diamond that they would handle the repair and would contact me prior to the appointment.
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