Advanced Appliance Service has been in business for over 32 years. We are a locally owned and operated, employing 30 factory-trained technicians and an office staff of 11 to assist you with your appliance repair needs. What started as a single technician and a mother on maternity leave, transformed into two technicians and a full-time office receptionist, which gradually matured to the established team that represent the company today.
Our technician (Michael) was great! He fixed our Frigidaire dishwasher within 20-30 minutes. Then he even took the time to explain to me the features of my new dishwasher and how it worked. Which I really appreciated because since it is a new dishwasher, I did not know much about it. Michael was very professional and did an amazing job! Just had my Maytag washer fixed by them and they were great!
Very respectful, on time and made sure my appliance was 100% working to my liking before he left! Blake was my repair man and he did an awesome job! This is the second time (in 5 years for two different products) that I have used Advanced Appliance Service and satisfied both times.
Our technician (Michael) was great! He fixed our Frigidaire dishwasher within 20-30 minutes. Then he even took the time to explain to me the features of my new dishwasher and how it worked. Which I really appreciated because since it is a new dishwasher, I did not know much about it. Michael was very professional and did an amazing job! Just had my Maytag washer fixed by them and they were great!
Very respectful, on time and made sure my appliance was 100% working to my liking before he left! Blake was my repair man and he did an awesome job! This is the second time (in 5 years for two different products) that I have used Advanced Appliance Service and satisfied both times.
Services
Our story begins with a committed father and dedicated mother, Jeff and Kim Isenhour, bringing their second child into the world.
It was a very risky venture with a family to raise and care for, but the Isenhours always had the desire to create a business that put the customer's needs over profit unlike similar service providers.
They wanted to become THE major appliance repair resource while keeping their customer's best interest in mind.
Despite having seven years of industry experience, the Isenhours would start their own company with no name recognition in the appliance repair industry, few service contacts with tight funding, all while caring for their two small children.
It was a very risky venture with a family to raise and care for, but the Isenhours always had the desire to create a business that put the customer's needs over profit unlike similar service providers.
They wanted to become THE major appliance repair resource while keeping their customer's best interest in mind.
Despite having seven years of industry experience, the Isenhours would start their own company with no name recognition in the appliance repair industry, few service contacts with tight funding, all while caring for their two small children.
Advanced Appliance is your one stop shop for all major appliance parts.
Whether you need just one part to keep your refrigerator running efficiently or numerous parts to get your washer working again, Advanced Appliance Service can get you the parts that you need.
Our professional technicians and office staff can help you determine the parts you need and get them shipped out to you within 24 hours.
We stock parts for most major brands.
Advanced Appliance Service looks to provide fair market pricing and easy to use service to assist our customers with their appliance parts and accessory needs.
Whether you need just one part to keep your refrigerator running efficiently or numerous parts to get your washer working again, Advanced Appliance Service can get you the parts that you need.
Our professional technicians and office staff can help you determine the parts you need and get them shipped out to you within 24 hours.
We stock parts for most major brands.
Advanced Appliance Service looks to provide fair market pricing and easy to use service to assist our customers with their appliance parts and accessory needs.
Advanced Appliance Service is devoted to providing reliable and professional service to its customers at a fair market value.
As a result, we do charge a service fee or "Trip Charge" to dispatch our technicians to the customer's home in order to evaluate the malfunctioning appliance and generate an estimate for repair.
This Trip Charge includes the cost of gas, compensation for our factory trained technicians, the use of specialty tools as well as additional overhead.
Unlike our competitors who claim that they will waive a trip or service charge when a repair is necessary and then mark up the cost of labor and/or parts, Advanced Appliance Service has implemented the "Trip Charge" as a way of being honest and upfront with our customers about the price of having their appliance evaluated.
As a result, we do charge a service fee or "Trip Charge" to dispatch our technicians to the customer's home in order to evaluate the malfunctioning appliance and generate an estimate for repair.
This Trip Charge includes the cost of gas, compensation for our factory trained technicians, the use of specialty tools as well as additional overhead.
Unlike our competitors who claim that they will waive a trip or service charge when a repair is necessary and then mark up the cost of labor and/or parts, Advanced Appliance Service has implemented the "Trip Charge" as a way of being honest and upfront with our customers about the price of having their appliance evaluated.
Advanced Appliance Service charges our customers labor per job instead of a flat, hourly rate.
To be fair, we charge labor based on the particular repair necessary and the skill set required to make that repair.
Your technician will always give you an estimate on labor before making any repairs to your unit.
To be fair, we charge labor based on the particular repair necessary and the skill set required to make that repair.
Your technician will always give you an estimate on labor before making any repairs to your unit.
30 Day Trip Charge Warranty - Advanced Appliance Service takes pride in the work and ability of all of our technicians and to demonstrate this pride we offer to all our customers a 30-day Trip Charge Warranty.
This warranty is for any repair services performed by Advanced Appliance Service on any and all appliances not covered by a manufacturer warranty or extended service warranty.
This warranty is for 30 days following the date of the initial repair and applies to any problems that are a reoccurrence of the issues repaired on that first call.
This warranty is for any repair services performed by Advanced Appliance Service on any and all appliances not covered by a manufacturer warranty or extended service warranty.
This warranty is for 30 days following the date of the initial repair and applies to any problems that are a reoccurrence of the issues repaired on that first call.
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