Hugo came into the industry from Donaldson's Department Store chain where he was the Appliance/Television Service Manager. Over the years, our company has grown into a 26 employee operation to accommodate all your Whirlpool brand service needs. Twin Cities Appliance has been chosen by the Whirlpool Corporation as the only Factory Certified Care Company in the State of Minnesota.
We strive hard to maintain our standing with all of our In-Home Service Providers (IHSP's) being factory trained on the latest products and procedures to get you the highest quality service possible. All staff members also are up to speed on product information as it comes out to start your service experience off on the right foot. Over the last 59 years, our goal has always been to put the customer first.
Relying on your feedback is one of the keys to our business. Our factory-trained, in-home service professionals arrive with plenty of experience, and professional black shirt/ black pant uniforms. Our company uses the latest software to ensure they arrive at your home in the timeliest manner with a call the day before and a call on the way if you choose.
We strive hard to maintain our standing with all of our In-Home Service Providers (IHSP's) being factory trained on the latest products and procedures to get you the highest quality service possible. All staff members also are up to speed on product information as it comes out to start your service experience off on the right foot. Over the last 59 years, our goal has always been to put the customer first.
Relying on your feedback is one of the keys to our business. Our factory-trained, in-home service professionals arrive with plenty of experience, and professional black shirt/ black pant uniforms. Our company uses the latest software to ensure they arrive at your home in the timeliest manner with a call the day before and a call on the way if you choose.
Services
This includes the trip to the home and a complete diagnosis of your unit regardless of time.
Parts and labor are extra.
Labor is calculated using a national flat rate labor guide.
Our office will send an email the day before your appointment providing the technician's picture and name.
We are guests in your home and we want to ensure you know who we are sending.
The email will also contain a link to confirm your appointment, making the process quick and easy!
Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive.
Parts and labor are extra.
Labor is calculated using a national flat rate labor guide.
Our office will send an email the day before your appointment providing the technician's picture and name.
We are guests in your home and we want to ensure you know who we are sending.
The email will also contain a link to confirm your appointment, making the process quick and easy!
Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive.
If you are experiencing any issues with your appliance while under warranty, each of these brands request that you contact their customer service department directly to schedule service.
If you are experiencing any issues with your appliance while under these extended warranties, each company requests that you contact their customer service department directly to schedule service.
If you are experiencing any issues with your appliance while under these extended warranties, each company requests that you contact their customer service department directly to schedule service.
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